i am wondering what is more important…
being a nice human or being an effective one?
background:
I have talked for weeks politely over call centers of ICICI Bank,
Makemytrip, dell, Citibank and even my office… nothing gets done .. but the moment i
lose my temper my problem is resolved in a jiffy. So essentially in the past 7 days I have lost my temper 7 times.
I feel guilty everytime i raise my voice or talk rudely to anybody, but if that is the only way if I can get my work done, I wonder if that is what I should do
Hindustan Pureit guys teach us patience. they dont care if we are good or effective. I am not irritated with anyone else like those guys !!!!!! and i dont regret it either.
Comment by Xylene — June 6, 2008 @ 11:12 pm
sometimes when i don’t lose my temper, i see that the work never gets done
hence sometimes i lost my tension. however i wish i could become one of those remorseless cool dudes
Comment by Ankur Aggarwal — June 7, 2008 @ 5:15 pm
Well there is no such rule ki ur work will be done only when u lose temper…… might be it happened to u more no. of times …….i think being patient n polite really pays…… if u really want to be heard - try reading Dale Carnegie, awesome writer …… well i don’t know how relevent is the suggestion here but just spreading a word as i m a real fan of him
Comment by surabhi singhal — June 8, 2008 @ 11:43 pm
Comment by Ankur Aggarwal — June 11, 2008 @ 4:50 pm