We bought a water heater from Bajaj 1.5 years ago and I could not be more dissatisfied. Over the course of 2 winters the water heater has been out of service 2 times. Each time it takes at least 1 week of constant nagging before any of their service representatives even examines the equipment. Then now for over 10 days the water heater has been sitting in their workshop and they have not cared to repair it or keep us abreast with the updates.
Bajaj is one of the country’s largest industrial houses and has expertise in selling overpriced products made from obsolete technology and shabby workmanship. After all how hard can it be to make a water heater? Even if you look at its main industry, Bajaj scooter was made from stolen technology and has been responsible for several thousand of the road accidents. The reason being that the scooter was lopsided, i.e. its entire engine weight was on one side. Net result is that if you brake hard it will turn twist and maim the rider. Its flagship product autorickshaw/tri-wheeler is another example of outdated obsolete technology. It vibrates more than the vibrators, has so little power that one can walk faster and hence it is responsible for bulk of the traffic congestion and air pollution on Indian streets. No wonder South Mumbai and other cities have started banning/restricting their movement.
I cannot think of any reason why this business house survives or why anybody would want to buy its products.
Ankur Aggarwal
sree
Sandip Chaudhuri
vbr
Skabeesh
shobhendrasrivastava
