SBI’s Gomti Nagar Branch

Public sector banks have come a long way to compete head on with the various private and international banks. Yesterday, I had the pleasure to visit the Gomti Nagar Branch of SBI. Its situated right in the center of one of the busiest malls in the capital. I must say the deco was eye catching. There was a luxurious lounge with a view, a plasma tv where you can surf the latest channels, a foot massager, all customers were greeted with a cup of hot coffee, etc etc. To add to my delight, the branch is open till 9pm. Need I say more.
Even though, I had no intention to bank/open the account, but as I was window shopping I could not stop but step into it. The best part is that SBI will make you their premium account holder if you just maintain 25,000/- rupees. (As compared to 3 Million required by Citi and other international banks, and 1-5 Lakhs required by ICICI Bank). Also SBI has branches in almost all the nook and cornor of the country. I wonder how can anybody compete against them?

PS: I wanted to open an account in this branch, but was told this branch exclusively serves female customers.

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5 thoughts on “SBI’s Gomti Nagar Branch

  1. Not to take side of Citibank (I hate a lot of things there) … but Citi premium is probably 1lakh (not sure) and Citi allows use of _any_ ATM without extra charges 3 times a month

    Still – the biggest drawback of SBI is it’s lack of call center. Anything and everything requires you to visit bank. I don’t think I’ve visited citibank in last 2yrs or so! Plus net banking on SBI is pppppainful (both to activate and to execute). Lastly Citi/HDFC/HSBC keep coming up with tonnes of offers at merchant sites / airlines etc etc

    They still charge me if I want to transfer funds to another SBI branch. They charge me for changing my base branch. They charge me for “ATM Card facility”.

    SBI still suck! (except for their coverage)

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  2. @vivek…
    thanks for your comments. I have personally not banked with SBI, so cannot collaborate.

    @Amit…
    I just described my experience with one of their branch. it will be better if you walk into one of their branch to know about the exact benefits

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  3. well why not
    it is a psu bank after all .. there has to be some waste and nonchalant attitude to profitmaking…
    i have had the most horrid time with sbi ,that too in one of the largest branches of mumbai,so much so that i had planned to shut off that account
    but things at sbi have changed a bit

    Like

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